Finally a tradesman who is fabulous. I called. Troy actually came as planned. It was clear from the first interaction that he was genuine and knew what from what not. Troy identified the problem within seconds – believe that !! He tested. He checked GIS. The broken swer pipe, while on my property, is not mine to fix. Troy said he would not charge me for coming to id the problem. I only hope the outfit the neighbour gets to fix the broken sewer line is Troy’s company. Troy even said he was… available up to 7pm if I wanted to talk about it after talking to the neighbour. So refreshing to meet Troy who prided himself in telling me he owns the company.