Testimonials

Needed our sewage unclogged, turned up and sorted it within about 10 minutes. Seems there was more going on so they spent more time just making sure it was all... Read More... done and once they had finished it was. Couldn't recommend them more. Thank you Drain Ninja! Next time its a beer on me! or maybe a couple of tuis. Take care!

Awesome job team. Called them on Monday morning to clear a blocked waste water drain and by midday it was all done. And we weren't even home. AAA+

The team and service was amazing. From the office right through to the field staff all were very friendly and informative through the whole process. Very fast, efficient and an... Read More... absolute pleasure to deal with :)

Great customer service, was also very happy with the technician that turned up and sorted my blockage. Thanks guys!

So glad Drain Ninjas are just up the road from us! Sean did a great job at cleaning our tanks, efficient, punctual, professional and friendly, highly recommend !

Really professional service and they had a great attitude with experience that complimented them. Sean lead the charge and Wanye & Appolo made a great team. I dont often write... Read More... reviews and are hard to impress. It was refreshing to get this level of service.

Fab service, extremely happy with the job done. Very knowledgeable staff and fast efficient workers. Thank you Nate & John! Highly recommend and will happily use your service again

Amazing service! Quick response time and very professional. Will definitely be calling Drain Ninjas again next time I have an issue. A+++

Had a blocked drain that was causing the house to flood when it rained. Called Drain Ninjas to sort the drain out. They arrived quickly and got to work. The... Read More... drain was cleared within 20mins. Friendly professional team. Would use this company again. Thank you

Got an overflowed gullytrap & gave DrainNinjas a call. They sent Wayne the technician over to fix it, but he found bigger problem which was broken pipe under the carpark... Read More... & lawn. Few weeks later another team came, dug it out & spotted the problem. Then they replaced the pipe straight away. It took them only few hours to get it done perfectly. I'm so pleased & impressed with their professionalism. Thank you so much Drain Ninjas!

Still working on an overflowing stormwater downpipe with Drain Ninjas almost six months in. Had two visits, one to clear blockage in July (unsuccessful), another for CCTV (footage was black... Read More... and issue not diagnosed) in August. We had some communication issues towards cutting our driveway at point of blockage - after asking for further details on a quote we didn't get a response or progress on site until November when I left a Google review. Manager Alana got right onto it then and within a day driveway was cut open and diagnosed as a broken pipe. Still trying to work out a solution - initial repairs proposed to us turned out to be unsuitable when checked against a drainlayer's advice. Despite a fair bit of time and money have had to resort to approaching other companies with registered drainlaying expertise.

We are very impressed with Drain Ninjas Limited. Our drains have been causing headaches for us for many years. Blockages were happening too often, which indicated that there was... Read More... an issue elsewhere. Each time someone would come to unblock the drains. But we weren’t given a clear picture of what was causing all these issues. When we encountered another problem only after two weeks from the previous blockage, we took our time researching for a reputable company and chose to go with Drain Ninjas. We got to work with three of their men and one office staff. All four of them were professional, polite and respectful. They were all lovely to work with, including their office staff, which can be rare at times. But most importantly, they knew their stuff! And they were able to tell us what was causing all the issues and gave us practical solutions. They had their own camera, vacuum trucks, and other necessary trucks and gears. This, I believe, made their prices reasonable and competitive. Drain-blockages are always time-sensitive, and they understood that pressure. I personally found that the three men who came to work on our drains were all genuinely lovely people, which is always a plus. I couldn’t be happier with the services provided. Thank you Team.

Fast, efficient service - they reinstated the area where the blockage was so you wouldn't even have known they'd dug it up - very nicely done. Not cheap, but... Read More... worth the cost.

Sean was so knowledgeable on site, he explained everything really well to me and how my system worked, much appreciated :)

Excellent service from the technicians on site.

Highly recommend getting in touch with Drain Ninjas if you need someone to solve your drainage issues. Very quick response and didn’t take long at all for someone from their... Read More... team to come out and resolve our drainage issue. Support this family owned businesses and give them a call!

We had an excellent experience with this company. Had dealings with two of the crews over 2 week period - for future job quotes and urgent drain unblocking. We have... Read More... been impressed by the speed of contact by the office, since we lodged and enquiry at 11pm on the website, and we had an email response before before 8am the next morning, and their crew was on site before lunch time. Both crews we dealt with were punctual, communicated well, answered any questions we had, and got on with the job. Invoices came back promptly, and we are glad to pay for a job well done. I have their fridge magnet on my fridge and they will be for sure my first point of call when I need drain service in the future. Many thanks to the entire ninja team. You are setting a high bar for customer service, and we are grateful to be dealing with professionals of your caliber.

Exceptional service. Really happy and would highly recommend. Great communication and great overall job. Thanks Alana and Nathan