Testimonials

Awesome Service received from Troy at Drain Ninjas. Highly recommend this company

Have used Drain Ninjas multiple times for unblocks at various properties. Had a major overflow into the house and they were quick to resolve the issue and helped with the... Read More... process on getting it cleaned up and saintised. Cannot reccomend highly enough.

What a great experience. I'd been let down by another Drain company - they just left me with a bill and a blocked drain with no solutions or options offered... Read More... going forward. The office manager at Drain Ninjas was super understanding and had her 'top bloke' on my job within hours. They unblocked a very blocked drain, in several places (tree roots) and then discussed options so as to avoid the problem in the future. Super friendly, professional and competent. Totally recommend this company.

Great job team! Professional and workmanship first class! Thank you Sasha to you and all the crew at D.N. Michael & Star @ 337!

Still working on an overflowing stormwater downpipe with Drain Ninjas almost six months in. Had two visits, one to clear blockage in July (unsuccessful), another for CCTV (footage was black... Read More... and issue not diagnosed) in August. We had some communication issues towards cutting our driveway at point of blockage - after asking for further details on a quote we didn't get a response or progress on site until November when I left a Google review. Manager Alana got right onto it then and within a day driveway was cut open and diagnosed as a broken pipe. Still trying to work out a solution - initial repairs proposed to us turned out to be unsuitable when checked against a drainlayer's advice. Despite a fair bit of time and money have had to resort to approaching other companies with registered drainlaying expertise.

Used Drain Ninjas for an unblock of my drain at home. Excellent service the whole way through, fast, efficient and friendly. My drains are now working so well again!

We had an excellent experience with this company. Had dealings with two of the crews over 2 week period - for future job quotes and urgent drain unblocking. We have... Read More... been impressed by the speed of contact by the office, since we lodged and enquiry at 11pm on the website, and we had an email response before before 8am the next morning, and their crew was on site before lunch time. Both crews we dealt with were punctual, communicated well, answered any questions we had, and got on with the job. Invoices came back promptly, and we are glad to pay for a job well done. I have their fridge magnet on my fridge and they will be for sure my first point of call when I need drain service in the future. Many thanks to the entire ninja team. You are setting a high bar for customer service, and we are grateful to be dealing with professionals of your caliber.

Helped me out when in a real bind - super reliable and responsive - thank you!

Small family business with high standards of professionalism on services and assistance. They understand customers' needs and team up to get the job done hassle free and in a timely... Read More... manner. Highly recommended!

Exceptional service. Really happy and would highly recommend. Great communication and great overall job. Thanks Alana and Nathan

Great customer service, was also very happy with the technician that turned up and sorted my blockage. Thanks guys!

Have always had a pleasant experience dealing with this company, very helpful and professional with their work.

Excellent service from the technicians on site.

Fantastic company to deal with, from start to finish. Nathan came out to my house quickly, sourced and replaced a faulty pump on the same day. Highly recommended.

Awesome job team. Called them on Monday morning to clear a blocked waste water drain and by midday it was all done. And we weren't even home. AAA+

Sean was so knowledgeable on site, he explained everything really well to me and how my system worked, much appreciated :)

So glad Drain Ninjas are just up the road from us! Sean did a great job at cleaning our tanks, efficient, punctual, professional and friendly, highly recommend !

Drain Ninjas have provided outstanding service and promptly organised an inspection of our drain and subsequent cleaning and unblocking. I had thought that due to the enormous amount of flooding... Read More... and weather damage insurance in Auckland, finding someone to complain routine maintenance would take a lot longer but Drain Ninjas not only called me back the same day but organised the inspection and cleaning all within two weeks! Their name doesn’t lie, Ninja speed and precision. Bonus points for having a photo of a cat on the website!