Testimonials

Helped me out when in a real bind - super reliable and responsive - thank you!

Great service Alana arranged for the team to empty and clean septic tank Boys carried out a great job, clean tidy and efficient did ours and two neighbor's in... Read More... the same street all were very impressed with service and team.

Fab service, extremely happy with the job done. Very knowledgeable staff and fast efficient workers. Thank you Nate & John! Highly recommend and will happily use your service again

Very impressed with both Wayne and his manager Alana. They went the extra mile helping resolve my issues at my property. Very professional and efficient service.

What a great experience. I'd been let down by another Drain company - they just left me with a bill and a blocked drain with no solutions or options offered... Read More... going forward. The office manager at Drain Ninjas was super understanding and had her 'top bloke' on my job within hours. They unblocked a very blocked drain, in several places (tree roots) and then discussed options so as to avoid the problem in the future. Super friendly, professional and competent. Totally recommend this company.

Fantastic company to deal with, from start to finish. Nathan came out to my house quickly, sourced and replaced a faulty pump on the same day. Highly recommended.

Sean was so knowledgeable on site, he explained everything really well to me and how my system worked, much appreciated :)

Amazing service! Quick response time and very professional. Will definitely be calling Drain Ninjas again next time I have an issue. A+++

Needed our sewage unclogged, turned up and sorted it within about 10 minutes. Seems there was more going on so they spent more time just making sure it was all... Read More... done and once they had finished it was. Couldn't recommend them more. Thank you Drain Ninja! Next time its a beer on me! or maybe a couple of tuis. Take care!

The team and service was amazing. From the office right through to the field staff all were very friendly and informative through the whole process. Very fast, efficient and an... Read More... absolute pleasure to deal with :)

Fast, efficient service - they reinstated the area where the blockage was so you wouldn't even have known they'd dug it up - very nicely done. Not cheap, but... Read More... worth the cost.

Got an overflowed gullytrap & gave DrainNinjas a call. They sent Wayne the technician over to fix it, but he found bigger problem which was broken pipe under the carpark... Read More... & lawn. Few weeks later another team came, dug it out & spotted the problem. Then they replaced the pipe straight away. It took them only few hours to get it done perfectly. I'm so pleased & impressed with their professionalism. Thank you so much Drain Ninjas!

Still working on an overflowing stormwater downpipe with Drain Ninjas almost six months in. Had two visits, one to clear blockage in July (unsuccessful), another for CCTV (footage was black... Read More... and issue not diagnosed) in August. We had some communication issues towards cutting our driveway at point of blockage - after asking for further details on a quote we didn't get a response or progress on site until November when I left a Google review. Manager Alana got right onto it then and within a day driveway was cut open and diagnosed as a broken pipe. Still trying to work out a solution - initial repairs proposed to us turned out to be unsuitable when checked against a drainlayer's advice. Despite a fair bit of time and money have had to resort to approaching other companies with registered drainlaying expertise.

We had an excellent experience with this company. Had dealings with two of the crews over 2 week period - for future job quotes and urgent drain unblocking. We have... Read More... been impressed by the speed of contact by the office, since we lodged and enquiry at 11pm on the website, and we had an email response before before 8am the next morning, and their crew was on site before lunch time. Both crews we dealt with were punctual, communicated well, answered any questions we had, and got on with the job. Invoices came back promptly, and we are glad to pay for a job well done. I have their fridge magnet on my fridge and they will be for sure my first point of call when I need drain service in the future. Many thanks to the entire ninja team. You are setting a high bar for customer service, and we are grateful to be dealing with professionals of your caliber.

Great customer service, was also very happy with the technician that turned up and sorted my blockage. Thanks guys!

Awesome job team. Called them on Monday morning to clear a blocked waste water drain and by midday it was all done. And we weren't even home. AAA+

These guys are just simply the best! They respond very quickly to emails and calls. The customer servicing lady that answered my calls and emails was super super nice. And... Read More... that's not all the man that came to unblock my drain was a bloody legend!

So grateful for Drain Ninja’s! I couldn’t recommend them more highly. Alana on the phone was so friendly and efficient and tradie Nate was fantastic! It was an emergency call... Read More... out and he showed up at 6pm after a full days work and sorted out our issue in an hour. Thanks heaps guys! Fantastic service.