Testimonials

We are very impressed with Drain Ninjas Limited. Our drains have been causing headaches for us for many years. Blockages were happening too often, which indicated that there was... Read More... an issue elsewhere. Each time someone would come to unblock the drains. But we weren’t given a clear picture of what was causing all these issues. When we encountered another problem only after two weeks from the previous blockage, we took our time researching for a reputable company and chose to go with Drain Ninjas. We got to work with three of their men and one office staff. All four of them were professional, polite and respectful. They were all lovely to work with, including their office staff, which can be rare at times. But most importantly, they knew their stuff! And they were able to tell us what was causing all the issues and gave us practical solutions. They had their own camera, vacuum trucks, and other necessary trucks and gears. This, I believe, made their prices reasonable and competitive. Drain-blockages are always time-sensitive, and they understood that pressure. I personally found that the three men who came to work on our drains were all genuinely lovely people, which is always a plus. I couldn’t be happier with the services provided. Thank you Team.

Really professional service and they had a great attitude with experience that complimented them. Sean lead the charge and Wanye & Appolo made a great team. I dont often write... Read More... reviews and are hard to impress. It was refreshing to get this level of service.

Exceptional service. Really happy and would highly recommend. Great communication and great overall job. Thanks Alana and Nathan

Needed our sewage unclogged, turned up and sorted it within about 10 minutes. Seems there was more going on so they spent more time just making sure it was all... Read More... done and once they had finished it was. Couldn't recommend them more. Thank you Drain Ninja! Next time its a beer on me! or maybe a couple of tuis. Take care!

Excellent service from the technicians on site.

Great job team! Professional and workmanship first class! Thank you Sasha to you and all the crew at D.N. Michael & Star @ 337!

Got an overflowed gullytrap & gave DrainNinjas a call. They sent Wayne the technician over to fix it, but he found bigger problem which was broken pipe under the carpark... Read More... & lawn. Few weeks later another team came, dug it out & spotted the problem. Then they replaced the pipe straight away. It took them only few hours to get it done perfectly. I'm so pleased & impressed with their professionalism. Thank you so much Drain Ninjas!

Used Drain Ninjas for an unblock of my drain at home. Excellent service the whole way through, fast, efficient and friendly. My drains are now working so well again!

Awesome service from Drain Ninjas. Alana responded to my query the same day I sent the request, which was impressive considering it was just after the Auckland floodings. Wayne, the... Read More... tech who came out, was excellent at his job - very knowledgeable, friendly and made a potentially stressful time not stressful at all. Thanks guys!

Drain Ninjas did such a great job cleaning out my septic tank. Efficient and affordable, pricing was the best I could find in the area. Great service!

Very impressed with both Wayne and his manager Alana. They went the extra mile helping resolve my issues at my property. Very professional and efficient service.

What a great experience. I'd been let down by another Drain company - they just left me with a bill and a blocked drain with no solutions or options offered... Read More... going forward. The office manager at Drain Ninjas was super understanding and had her 'top bloke' on my job within hours. They unblocked a very blocked drain, in several places (tree roots) and then discussed options so as to avoid the problem in the future. Super friendly, professional and competent. Totally recommend this company.

Had a blocked drain that was causing the house to flood when it rained. Called Drain Ninjas to sort the drain out. They arrived quickly and got to work. The... Read More... drain was cleared within 20mins. Friendly professional team. Would use this company again. Thank you

Still working on an overflowing stormwater downpipe with Drain Ninjas almost six months in. Had two visits, one to clear blockage in July (unsuccessful), another for CCTV (footage was black... Read More... and issue not diagnosed) in August. We had some communication issues towards cutting our driveway at point of blockage - after asking for further details on a quote we didn't get a response or progress on site until November when I left a Google review. Manager Alana got right onto it then and within a day driveway was cut open and diagnosed as a broken pipe. Still trying to work out a solution - initial repairs proposed to us turned out to be unsuitable when checked against a drainlayer's advice. Despite a fair bit of time and money have had to resort to approaching other companies with registered drainlaying expertise.

Great customer service, was also very happy with the technician that turned up and sorted my blockage. Thanks guys!

Super nice guys, got the the job done quickly and very professional.

We had an excellent experience with this company. Had dealings with two of the crews over 2 week period - for future job quotes and urgent drain unblocking. We have... Read More... been impressed by the speed of contact by the office, since we lodged and enquiry at 11pm on the website, and we had an email response before before 8am the next morning, and their crew was on site before lunch time. Both crews we dealt with were punctual, communicated well, answered any questions we had, and got on with the job. Invoices came back promptly, and we are glad to pay for a job well done. I have their fridge magnet on my fridge and they will be for sure my first point of call when I need drain service in the future. Many thanks to the entire ninja team. You are setting a high bar for customer service, and we are grateful to be dealing with professionals of your caliber.

Incredible service - called Wayne on a Friday at 5 on the dot with a big issue and he raced out there and had it all repaired and cleaned before... Read More... dinnertime ready for the weekend. Thankyou so much Wayne and Drain Ninjas!