Testimonials

Fantastic company to deal with, from start to finish. Nathan came out to my house quickly, sourced and replaced a faulty pump on the same day. Highly recommended.

We are very impressed with Drain Ninjas Limited. Our drains have been causing headaches for us for many years. Blockages were happening too often, which indicated that there was... Read More... an issue elsewhere. Each time someone would come to unblock the drains. But we weren’t given a clear picture of what was causing all these issues. When we encountered another problem only after two weeks from the previous blockage, we took our time researching for a reputable company and chose to go with Drain Ninjas. We got to work with three of their men and one office staff. All four of them were professional, polite and respectful. They were all lovely to work with, including their office staff, which can be rare at times. But most importantly, they knew their stuff! And they were able to tell us what was causing all the issues and gave us practical solutions. They had their own camera, vacuum trucks, and other necessary trucks and gears. This, I believe, made their prices reasonable and competitive. Drain-blockages are always time-sensitive, and they understood that pressure. I personally found that the three men who came to work on our drains were all genuinely lovely people, which is always a plus. I couldn’t be happier with the services provided. Thank you Team.

Still working on an overflowing stormwater downpipe with Drain Ninjas almost six months in. Had two visits, one to clear blockage in July (unsuccessful), another for CCTV (footage was black... Read More... and issue not diagnosed) in August. We had some communication issues towards cutting our driveway at point of blockage - after asking for further details on a quote we didn't get a response or progress on site until November when I left a Google review. Manager Alana got right onto it then and within a day driveway was cut open and diagnosed as a broken pipe. Still trying to work out a solution - initial repairs proposed to us turned out to be unsuitable when checked against a drainlayer's advice. Despite a fair bit of time and money have had to resort to approaching other companies with registered drainlaying expertise.

Great job team! Professional and workmanship first class! Thank you Sasha to you and all the crew at D.N. Michael & Star @ 337!

So grateful for Drain Ninja’s! I couldn’t recommend them more highly. Alana on the phone was so friendly and efficient and tradie Nate was fantastic! It was an emergency call... Read More... out and he showed up at 6pm after a full days work and sorted out our issue in an hour. Thanks heaps guys! Fantastic service.

I have had ongoing drainage issues for the past year. I have been through multiple plumbers and never got an answer to what was going on it all seemed too... Read More... difficult. I had Drain Ninjas come out to my property and within the hour knew what was causing my drainage issues. Within a week we had all our drainage issues sorted that I have been trying to deal with all year. I highly recommend Drain Ninjas to anyone as their service was amazing and saved me so much stress through out the process realising I was finally dealing with people that knew what they were talking about!

Small family business with high standards of professionalism on services and assistance. They understand customers' needs and team up to get the job done hassle free and in a timely... Read More... manner. Highly recommended!

Have always had a pleasant experience dealing with this company, very helpful and professional with their work.

Drain Ninjas have provided outstanding service and promptly organised an inspection of our drain and subsequent cleaning and unblocking. I had thought that due to the enormous amount of flooding... Read More... and weather damage insurance in Auckland, finding someone to complain routine maintenance would take a lot longer but Drain Ninjas not only called me back the same day but organised the inspection and cleaning all within two weeks! Their name doesn’t lie, Ninja speed and precision. Bonus points for having a photo of a cat on the website!

We had an excellent experience with this company. Had dealings with two of the crews over 2 week period - for future job quotes and urgent drain unblocking. We have... Read More... been impressed by the speed of contact by the office, since we lodged and enquiry at 11pm on the website, and we had an email response before before 8am the next morning, and their crew was on site before lunch time. Both crews we dealt with were punctual, communicated well, answered any questions we had, and got on with the job. Invoices came back promptly, and we are glad to pay for a job well done. I have their fridge magnet on my fridge and they will be for sure my first point of call when I need drain service in the future. Many thanks to the entire ninja team. You are setting a high bar for customer service, and we are grateful to be dealing with professionals of your caliber.

Fab service, extremely happy with the job done. Very knowledgeable staff and fast efficient workers. Thank you Nate & John! Highly recommend and will happily use your service again

Helped me out when in a real bind - super reliable and responsive - thank you!

Have used Drain Ninjas multiple times for unblocks at various properties. Had a major overflow into the house and they were quick to resolve the issue and helped with the... Read More... process on getting it cleaned up and saintised. Cannot reccomend highly enough.

Exceptional service. Really happy and would highly recommend. Great communication and great overall job. Thanks Alana and Nathan

Amazing service! Quick response time and very professional. Will definitely be calling Drain Ninjas again next time I have an issue. A+++

The team and service was amazing. From the office right through to the field staff all were very friendly and informative through the whole process. Very fast, efficient and an... Read More... absolute pleasure to deal with :)

Incredible service - called Wayne on a Friday at 5 on the dot with a big issue and he raced out there and had it all repaired and cleaned before... Read More... dinnertime ready for the weekend. Thankyou so much Wayne and Drain Ninjas!

Had a blocked drain that was causing the house to flood when it rained. Called Drain Ninjas to sort the drain out. They arrived quickly and got to work. The... Read More... drain was cleared within 20mins. Friendly professional team. Would use this company again. Thank you