Testimonials

We needed some urgent inspections done and were delighted when Alana managed to juggle things around to fit us in extremely quickly. The communication was very clear and timely.... Read More... All staff have been a delight to deal with.

Awesome job team. Called them on Monday morning to clear a blocked waste water drain and by midday it was all done. And we weren't even home. AAA+

Fast, efficient service - they reinstated the area where the blockage was so you wouldn't even have known they'd dug it up - very nicely done. Not cheap, but... Read More... worth the cost.

Great customer service, was also very happy with the technician that turned up and sorted my blockage. Thanks guys!

The team and service was amazing. From the office right through to the field staff all were very friendly and informative through the whole process. Very fast, efficient and an... Read More... absolute pleasure to deal with :)

Still working on an overflowing stormwater downpipe with Drain Ninjas almost six months in. Had two visits, one to clear blockage in July (unsuccessful), another for CCTV (footage was black... Read More... and issue not diagnosed) in August. We had some communication issues towards cutting our driveway at point of blockage - after asking for further details on a quote we didn't get a response or progress on site until November when I left a Google review. Manager Alana got right onto it then and within a day driveway was cut open and diagnosed as a broken pipe. Still trying to work out a solution - initial repairs proposed to us turned out to be unsuitable when checked against a drainlayer's advice. Despite a fair bit of time and money have had to resort to approaching other companies with registered drainlaying expertise.

Drain Ninjas have provided outstanding service and promptly organised an inspection of our drain and subsequent cleaning and unblocking. I had thought that due to the enormous amount of flooding... Read More... and weather damage insurance in Auckland, finding someone to complain routine maintenance would take a lot longer but Drain Ninjas not only called me back the same day but organised the inspection and cleaning all within two weeks! Their name doesn’t lie, Ninja speed and precision. Bonus points for having a photo of a cat on the website!

I have had ongoing drainage issues for the past year. I have been through multiple plumbers and never got an answer to what was going on it all seemed too... Read More... difficult. I had Drain Ninjas come out to my property and within the hour knew what was causing my drainage issues. Within a week we had all our drainage issues sorted that I have been trying to deal with all year. I highly recommend Drain Ninjas to anyone as their service was amazing and saved me so much stress through out the process realising I was finally dealing with people that knew what they were talking about!

Lovely technicians, very friendly and knowledgeable

Excellent service from the technicians on site.

Incredible service - called Wayne on a Friday at 5 on the dot with a big issue and he raced out there and had it all repaired and cleaned before... Read More... dinnertime ready for the weekend. Thankyou so much Wayne and Drain Ninjas!

Exceptional service. Really happy and would highly recommend. Great communication and great overall job. Thanks Alana and Nathan

Small family business with high standards of professionalism on services and assistance. They understand customers' needs and team up to get the job done hassle free and in a timely... Read More... manner. Highly recommended!

Have always had a pleasant experience dealing with this company, very helpful and professional with their work.

What a great experience. I'd been let down by another Drain company - they just left me with a bill and a blocked drain with no solutions or options offered... Read More... going forward. The office manager at Drain Ninjas was super understanding and had her 'top bloke' on my job within hours. They unblocked a very blocked drain, in several places (tree roots) and then discussed options so as to avoid the problem in the future. Super friendly, professional and competent. Totally recommend this company.

Super nice guys, got the the job done quickly and very professional.

Great job team! Professional and workmanship first class! Thank you Sasha to you and all the crew at D.N. Michael & Star @ 337!

These guys are just simply the best! They respond very quickly to emails and calls. The customer servicing lady that answered my calls and emails was super super nice. And... Read More... that's not all the man that came to unblock my drain was a bloody legend!