Testimonials

Still working on an overflowing stormwater downpipe with Drain Ninjas almost six months in. Had two visits, one to clear blockage in July (unsuccessful), another for CCTV (footage was black... Read More... and issue not diagnosed) in August. We had some communication issues towards cutting our driveway at point of blockage - after asking for further details on a quote we didn't get a response or progress on site until November when I left a Google review. Manager Alana got right onto it then and within a day driveway was cut open and diagnosed as a broken pipe. Still trying to work out a solution - initial repairs proposed to us turned out to be unsuitable when checked against a drainlayer's advice. Despite a fair bit of time and money have had to resort to approaching other companies with registered drainlaying expertise.

Sean was so knowledgeable on site, he explained everything really well to me and how my system worked, much appreciated :)

Very impressed with both Wayne and his manager Alana. They went the extra mile helping resolve my issues at my property. Very professional and efficient service.

We had an excellent experience with this company. Had dealings with two of the crews over 2 week period - for future job quotes and urgent drain unblocking. We have... Read More... been impressed by the speed of contact by the office, since we lodged and enquiry at 11pm on the website, and we had an email response before before 8am the next morning, and their crew was on site before lunch time. Both crews we dealt with were punctual, communicated well, answered any questions we had, and got on with the job. Invoices came back promptly, and we are glad to pay for a job well done. I have their fridge magnet on my fridge and they will be for sure my first point of call when I need drain service in the future. Many thanks to the entire ninja team. You are setting a high bar for customer service, and we are grateful to be dealing with professionals of your caliber.

So glad Drain Ninjas are just up the road from us! Sean did a great job at cleaning our tanks, efficient, punctual, professional and friendly, highly recommend !

Excellent service from the technicians on site.

Highly recommend getting in touch with Drain Ninjas if you need someone to solve your drainage issues. Very quick response and didn’t take long at all for someone from their... Read More... team to come out and resolve our drainage issue. Support this family owned businesses and give them a call!

These guys are just simply the best! They respond very quickly to emails and calls. The customer servicing lady that answered my calls and emails was super super nice. And... Read More... that's not all the man that came to unblock my drain was a bloody legend!

Drain Ninjas did such a great job cleaning out my septic tank. Efficient and affordable, pricing was the best I could find in the area. Great service!

So grateful for Drain Ninja’s! I couldn’t recommend them more highly. Alana on the phone was so friendly and efficient and tradie Nate was fantastic! It was an emergency call... Read More... out and he showed up at 6pm after a full days work and sorted out our issue in an hour. Thanks heaps guys! Fantastic service.

Fantastic company to deal with, from start to finish. Nathan came out to my house quickly, sourced and replaced a faulty pump on the same day. Highly recommended.

We needed some urgent inspections done and were delighted when Alana managed to juggle things around to fit us in extremely quickly. The communication was very clear and timely.... Read More... All staff have been a delight to deal with.

Incredible service - called Wayne on a Friday at 5 on the dot with a big issue and he raced out there and had it all repaired and cleaned before... Read More... dinnertime ready for the weekend. Thankyou so much Wayne and Drain Ninjas!

Helped me out when in a real bind - super reliable and responsive - thank you!

Really professional service and they had a great attitude with experience that complimented them. Sean lead the charge and Wanye & Appolo made a great team. I dont often write... Read More... reviews and are hard to impress. It was refreshing to get this level of service.

Awesome job team. Called them on Monday morning to clear a blocked waste water drain and by midday it was all done. And we weren't even home. AAA+

Small family business with high standards of professionalism on services and assistance. They understand customers' needs and team up to get the job done hassle free and in a timely... Read More... manner. Highly recommended!

Had a blocked drain that was causing the house to flood when it rained. Called Drain Ninjas to sort the drain out. They arrived quickly and got to work. The... Read More... drain was cleared within 20mins. Friendly professional team. Would use this company again. Thank you