Testimonials

We needed some urgent inspections done and were delighted when Alana managed to juggle things around to fit us in extremely quickly. The communication was very clear and timely.... Read More... All staff have been a delight to deal with.

Have always had a pleasant experience dealing with this company, very helpful and professional with their work.

Awesome Service received from Troy at Drain Ninjas. Highly recommend this company

Fast, efficient service - they reinstated the area where the blockage was so you wouldn't even have known they'd dug it up - very nicely done. Not cheap, but... Read More... worth the cost.

So glad Drain Ninjas are just up the road from us! Sean did a great job at cleaning our tanks, efficient, punctual, professional and friendly, highly recommend !

Awesome job team. Called them on Monday morning to clear a blocked waste water drain and by midday it was all done. And we weren't even home. AAA+

Drain Ninjas did such a great job cleaning out my septic tank. Efficient and affordable, pricing was the best I could find in the area. Great service!

Great service Alana arranged for the team to empty and clean septic tank Boys carried out a great job, clean tidy and efficient did ours and two neighbor's in... Read More... the same street all were very impressed with service and team.

Still working on an overflowing stormwater downpipe with Drain Ninjas almost six months in. Had two visits, one to clear blockage in July (unsuccessful), another for CCTV (footage was black... Read More... and issue not diagnosed) in August. We had some communication issues towards cutting our driveway at point of blockage - after asking for further details on a quote we didn't get a response or progress on site until November when I left a Google review. Manager Alana got right onto it then and within a day driveway was cut open and diagnosed as a broken pipe. Still trying to work out a solution - initial repairs proposed to us turned out to be unsuitable when checked against a drainlayer's advice. Despite a fair bit of time and money have had to resort to approaching other companies with registered drainlaying expertise.

Helped me out when in a real bind - super reliable and responsive - thank you!

Amazing service! Quick response time and very professional. Will definitely be calling Drain Ninjas again next time I have an issue. A+++

We had an excellent experience with this company. Had dealings with two of the crews over 2 week period - for future job quotes and urgent drain unblocking. We have... Read More... been impressed by the speed of contact by the office, since we lodged and enquiry at 11pm on the website, and we had an email response before before 8am the next morning, and their crew was on site before lunch time. Both crews we dealt with were punctual, communicated well, answered any questions we had, and got on with the job. Invoices came back promptly, and we are glad to pay for a job well done. I have their fridge magnet on my fridge and they will be for sure my first point of call when I need drain service in the future. Many thanks to the entire ninja team. You are setting a high bar for customer service, and we are grateful to be dealing with professionals of your caliber.

Super nice guys, got the the job done quickly and very professional.

Drain Ninjas have provided outstanding service and promptly organised an inspection of our drain and subsequent cleaning and unblocking. I had thought that due to the enormous amount of flooding... Read More... and weather damage insurance in Auckland, finding someone to complain routine maintenance would take a lot longer but Drain Ninjas not only called me back the same day but organised the inspection and cleaning all within two weeks! Their name doesn’t lie, Ninja speed and precision. Bonus points for having a photo of a cat on the website!

Generally I had very good experience with this company. They were responsive from the initial stage of obtaining a quote, site visit and finally to completing the new drainage system... Read More... at the back of my house. I am very satisfied with the quality of the work and I found dealing with the company easy and professional

Fantastic company to deal with, from start to finish. Nathan came out to my house quickly, sourced and replaced a faulty pump on the same day. Highly recommended.

Awesome service from Drain Ninjas. Alana responded to my query the same day I sent the request, which was impressive considering it was just after the Auckland floodings. Wayne, the... Read More... tech who came out, was excellent at his job - very knowledgeable, friendly and made a potentially stressful time not stressful at all. Thanks guys!

Very impressed with both Wayne and his manager Alana. They went the extra mile helping resolve my issues at my property. Very professional and efficient service.